The Business Management program provides students the basic competencies involved in a leading a team whether from the very top of a company, middle management or first-line supervision. Managers at intermediate levels serve as the bridge between their staff and higher management understanding how to execute the project, exercising good judgment over costs and risks but also able to extract and rely on the talent of their team to get things done effectively. Good leaders are key to cultivating positive morale among their staff while also best situated to identify policies or procedures that are not working and improve upon them to benefit both staff and management. Effective managers have unique skill sets that promote collaborative, orderly and productive work environments from which everyone can benefit. Being an effective manager requires a fundamental understanding of leadership, organization and communication skills that will always be in demand by employers.

Leading a team of colleagues or managing your own staff requires a set of leadership skills that are often few and far between in today's business culture. Understanding the personalities working for you and with you, while also maneuvering to get the most out of the different skill sets and personalities on your staff is essential to effective leadership and productive management.

With the Business Management program, this collection of skills and knowledge will ensure students understand the delicate balance of leadership, motivation, delegation, and authority while fostering an environment of encouragement and teamwork. From business communication and basic supervision to the fundamentals of leadership and project management, this combination of courses ensures learners will emerge with the confidence to make the tough decisions managers are faced with every day coupled with a comprehensive understanding of what it takes to be a true leader.

Program Objectives

After completing this program, learners will be able to:

• Describe the world of business and economics
• Appraise ethics and social responsibility in business
• Understand global business
• Evaluate small business, entrepreneurship, and franchises
• Understand the Management Process
• Learn how to attract, retain, motivate, and satisfy the best employees
• Appraise how to build customer relationships through effective marketing
• Explore social media and e-business
• Master financial management
• Understand personal finances and investments
• Enhance Union-Management Relations
• Describe the environments of organizations and managers
• Determine organization structure, design, change, and innovation
• Learn how to manage human resources in organizations, employee motivation, and performance
• Understand leadership and influence processes
• Determine managing operations, quality, and productivity
• Appraise the supervisory challenge
• Describe supervising in a diverse workforce
• Evaluate the principles of organizing
• Explain how to resolve conflicts
• Understand positive discipline

Certification Opportunities

After completing this program, learners will have the opportunity to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field.

National Workforce Career Association (NWCA) Business Management (B-MGMT)

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.